FAQs

Q: Are you insured?

A: Yes. 5m Public liability

Q: Can we pick what animals you bring?

A: Unfortunately we cant guarantee which animals we will bring on the day as all the animals have to have a number of rest days. You can let us know your top 5 animals and we will do our best to bring as many of them as we can on the day.   

Q: Will the animals make a mess: 

A: No 

Q: Can we take pictures and Video?
A: Yes. Its your party so you are more than welcome. We ask if you have any good pictures or video you wouldn't mind sharing to email them to us. 

Q: Can I cancel my booking? 
A: 
See Terms and conditions page.  

Q: How much deposit do you require?
A:  We don't take deposits. We will require you to complete an online confirmation form which will be enough to secure your booking but will require full payment on the day.     

Q: Do you have a maximum or minimum number of guests we can invite.   
A:  No we don't have a maximum or minimum numbers of guest on any of the encounters/ shows, we will adapt the show to suit the audience size.    

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